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Travel By Bethany

0191 432 3984
bethany.hall@travelbybethany.com

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0191 432 3984
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Frequently Asked Questions

We are a Member of ABTA (Number P8786) which means you have the benefit of ABTA’s assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday. If you buy other travel arrangements such as accommodation only this protection doesn’t apply.

When you book with an ABTA Member you can expect high service standards, fair terms of trading and accurate information. ABTA’s strict joining criteria for Members, code of conduct, customer helpline and complaints resolution scheme are all there to give you confidence and peace of mind when booking your travel arrangements. For more information contact ABTA, 30 Park Street, London SE1 9EQ,

ATOL Protection: Packages that include a flight element are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate, then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. For more information about financial protection and the ATOL Certificate go to: http://www.atol.org.uk

BH Travel Group Limited trading as Travel By Bethany is a trading name of Advantage Travel Centres Limited, registered in England and Wales with registered number: 16034001, VAT no: 483558845

Head Office: C/O Regus, Eagle House, 167 City Road, London, EC1V 1AW